WhatsApp Automation
A WhatsApp channel that behaves like a product surface: instant, grounded, and connected to your CRM.
The business problem
- WhatsApp enquiries are answered from a personal phone
- No record of conversations in the CRM
- Response times collapse outside working hours
The system we build
An AI-operated WhatsApp channel handling enquiries, qualification, booking, and support, with human takeover and complete CRM synchronisation.
How the system works
Implementation, step by step.
Business API setup
The channel is connected through the official WhatsApp Business API.
Conversation flows
Enquiry, qualification, booking, and support flows are modelled on your process.
Human takeover
Your team can step into any conversation at any point.
Sync
Contacts, transcripts, and outcomes land in your CRM.
Interactive demo
See it running.
A working demonstration of the interface pattern this system uses.
AB7TECHDEVS AI Systems
AI Active · WhatsApp-style demo
Key capabilities
- Instant replies 24/7
- Qualification inside the conversation
- Appointment booking
- Media and document handling
- Team inbox with human takeover
- Template and campaign messaging
Integrations
Use cases
- Inbound sales enquiries
- Support triage
- Booking confirmations
- Order and status updates
Business outcomes
What changes operationally.
Availability
The channel is staffed continuously.
Traceability
Every conversation is recorded against a contact.
Case study
We publish case studies only with client approval and verified outcomes. No client names, metrics, or results are shown here until they are confirmed and released. See our case study approach →
FAQ
Common questions.
Is this compliant?
The system runs on the official WhatsApp Business API with template and opt-in rules respected.
Related systems
Next step
Your next competitive advantage could be automated.
Tell us where your business is losing time, opportunities, or operational efficiency. We'll help identify the system worth building.